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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diane Jacobs

November 6, 2024

5  out of  5
rating by Diane Jacobs
"I have been a customer with State Farm for many years. The MacNiven agency is great! The service is the best!"
We responded:
"Thank you, Diane!"
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jim bachmann

November 1, 2024

5  out of  5
rating by jim bachmann
"Cameron was great help today"
We responded:
"Jim, thank you for the kind words! We are pleased to hear Cameron was able to assist you and provide good support. We strive to make each experience helpful and efficient, and it’s wonderful to know Cameron met your expectations. Our team hopes to work with you again soon!"
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Dorothy DeMichele

October 22, 2024

5  out of  5
rating by Dorothy DeMichele
"Excellent and helpful quotes as well as staff and customer service. I'm so glad I transferred my auto insurance to Ralph MacNiven State Farm. Their Naples experience and service are well reputed!"
We responded:
"Thank you for your 5-star review Dorothy! We appreciate your kind comments!"
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Carlos Machado

October 15, 2024

5  out of  5
rating by Carlos Machado
"Cameron was helpful explaining all the policies."
We responded:
"Carlos, thank you for your fantastic review. Our team is thrilled to learn Cameron helped explain your coverage options. We aim to provide clear and thorough information, and it’s wonderful to know that Cameron made the insurance process simple. We appreciate your support!"
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Marisol Moyano

October 14, 2024

5  out of  5
rating by Marisol Moyano
"Muy amable"
We responded:
"Hola Marisol, ¡gracias por tu reseña de cinco estrellas! Nuestro equipo se alegra de saber que fuimos amables durante su visita. Esperamos volver a servirle pronto."
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Joanne Folan

October 11, 2024

5  out of  5
rating by Joanne Folan
"Miss Lindsey was very knowledgeable, efficient and helpful. Pleasant."
We responded:
" Joanne, thank you for your five-star review! We're delighted to hear Miss Lindsey was knowledgeable, efficient, and helpful during your interaction. It's good to know she made your experience a pleasant one."
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eduardo saura

October 3, 2024

5  out of  5
rating by eduardo saura
"I’ve been with State Farm for a long time now, and have been using Ralph MacNiven’s Agency for just about the whole time. I have always had a great experience with them from rates to service even in the crazy Florida insurance market. Garrett always takes his time in helping and asks questions to make sure we are getting the best price and coverage based on our needs. I would definitely recommend Garrett and Ralph MacNiven State Farm to everyone and anyone looking for insurance. Thanks again Garrett!"
We responded:
"Thank you for the 5-star review Eduardo! Garrett takes great pride in spending the time with each of his clients to make sure they are satisfied with the customer service they deserve. We appreciate your comments and look forward to seeing you again soon!"
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anthony spinalli

September 30, 2024

5  out of  5
rating by anthony spinalli
"Garrett is the absolute best agent. He takes his time and makes sure everything is perfect"
We responded:
"Garrett takes great pride in taking time to assist our clients and answer any questions they may have. Thank you Anthony for your 5-star review! "
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Zachary Kong

September 25, 2024

5  out of  5
rating by Zachary Kong
"Cameron has been exceptionally helpful in addressing all of our insurance needs. He is highly knowledgeable and always takes the time to thoroughly answer our questions. His professionalism and attention to detail have made navigating our policies much easier."
We responded:
" Thank you for your feedback Zachary! It is great to hear your meeting with Cameron was helpful. Cameron is a very knowledgeable resource in all areas of State Farm Insurance. His goal is to provide the information you need in an easy to understand format. "
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Samantha Front

September 23, 2024

5  out of  5
rating by Samantha Front
"Great response times for changes to my current insurance plan. Lindsay was very friendly and quick to respond when helping to update some of my personal information. I’ve never had a problem with Statefarm, they always do a great job."
We responded:
"Hi Samantha, It's great to hear Lindsay was able to assist you quickly and efficiently with your plan. Our team strives to provide excellent service and are glad to learn we met your expectations. We appreciate your support! "
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charlesn110

September 18, 2024

5  out of  5
rating by charlesn110
"Cameron was very helpful and was able to get me great coverage. Highly recommend!"
We responded:
"Thank you for the wonderful review recognizing Cameron and recommending our services to others! It is our goal to provide you with the insurance you need and the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Charles Graham

September 16, 2024

5  out of  5
rating by Charles Graham
"I’m extremely happy with this State Farm agency . Everyone there is so polite and helpful. Their customer service is second to none ! I haven’t seen customer service like this in years and it’s so refreshing ! I would highly recommend this agency to anyone looking for great insurance and good people who actually care about you !"
We responded:
"Thank you for the 5-star review Charles and your wonderful feedback. The MacNiven Insurance Team really does care about our clients. We are always available to answer any questions or concerns. We look forward to seeing you again soon! "
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Roberto Cortes

September 5, 2024

5  out of  5
rating by Roberto Cortes
"Excelente servicio Leslie mederos me atendió muy amable se los recomiendo."
We responded:
"Hola Roberto, ¡gracias por tu reseña de cinco estrellas! Nuestro equipo se complace en saber que Leslie brindó un excelente servicio y lo trató amablemente. Agradecemos su recomendación."
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Isaiah Navarro

August 30, 2024

5  out of  5
rating by Isaiah Navarro
"Leslie Mederos was amazing! Helped me through all the questions I had! Would definitely recommend anyone looking for coverage to call State Farm and ask for Leslie!"
We responded:
"Thank you for your kind words and recommendation! We're thrilled to hear that Leslie was able to assist you with all your questions and provide the support you needed. We'll be sure to pass along your compliments to her. If you have further questions, please do not hesitate to reach out! "
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Andrew Miller

August 21, 2024

5  out of  5
rating by Andrew Miller
"Cameron did a great job going over my current coverage and what adjustments made sense. He presented what was practical but did not push anything I was not agreeable with. Highly recommend a policy review for anyone that has not experience one."
We responded:
" Andrew, thank you so much! We are happy to hear your policy review with Cameron was informative and beneficial. It's one of the complimentary benefits we offer to all our clients. Thank you for your comments!"
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Melissa Jackson

August 16, 2024

5  out of  5
rating by Melissa Jackson
"Very helpful! Our agent, Vincent was very knowledgeable and professional. I would highly recommend!"
We responded:
"Hi Melissa! Great to hear your experience with Vincent was a 5 star! Vincent's goal each day is to be a knowledgeable resource for each client conversation. Thank you for your feedback!"
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Cindy Hwang

August 16, 2024

5  out of  5
rating by Cindy Hwang
"Great service. I would highly recommend State farm and Lindsey."
We responded:
"Thank you Cindy! Lindsay is an integral part of our Customer Service team. We're happy to hear she was able to assist you quickly and efficiently. "
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Monica Whitfield

August 15, 2024

5  out of  5
rating by Monica Whitfield
"I have been with MacNiven /State Farm for quite some time. I appreciate the many years of service and the convenience they've provided. Agents are so helpful and there when you need them most! Thank you Ralph MacNiven, here's to many more!"
We responded:
"Hi Monica, thank you for your kind words! We are truly grateful for your loyalty over the years. We look forward to seeing you again! Thank you for your feedback!"
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God God

August 2, 2024

5  out of  5
rating by God God
"McNiven State Farm staff are very professional and helpful answering my questions . They so easy to call and get results."
We responded:
"Thank you for your kind words! We are always here for you!"
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Kerianne Schrader

August 2, 2024

5  out of  5
rating by Kerianne Schrader
"Cameron is extremely helpful and great to work with!"
We responded:
"Hi Kerianne, thank you for sharing your positive experience! We're delighted to hear that Cameron has been extremely helpful and great to work with!"
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judith meade

August 1, 2024

5  out of  5
rating by judith meade
"Thank you Garrett so very much for all your help these last 4 months. You were so very helpful and a joy to work with. I am very grateful and know you will be there to answer questions in the future if needed. Thanks again Judy"
We responded:
"Thank you so much for your kind words, Judith ! It has been a pleasure assisting you over the past four months. Our team is thrilled you enjoyed working with Garrett. Your gratitude means a lot to us! "
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Daisy Wiltberger

July 31, 2024

5  out of  5
rating by Daisy Wiltberger
"Diana provided me with great service. She was very informative."
We responded:
"This is great to hear Daisy! We're glad Diana was able to answer your questions and provide great service. We appreciate your 5-star review!"
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Benjamin Franklin

July 31, 2024

5  out of  5
rating by Benjamin Franklin
"Excelente service!Garrett, Thank you so much!"
We responded:
"Thank you, Benjamin! Your 5-star review for Garrett is much appreciated! "
Profile photo of Fred Dominelli

Fred Dominelli

July 30, 2024

4  out of  5
rating by Fred Dominelli
"Vincent was a great agent to deal with. Made it easy."
We responded:
" Amazing to hear, Fred! Thank you for giving Vincent a shout-out! Don’t hesitate to give us a call for any further questions! "
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tinkfairy26 Macias

July 25, 2024

5  out of  5
rating by tinkfairy26 Macias
"Very helpful and on time."
We responded:
"Thank you for your five-star review! Our team is thrilled to hear we provided you with prompt service!"