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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Thomas Hill

November 21, 2023

5  out of  5 rating by Thomas Hill
"I received great service from Lindsay at Ralph MacNiven State Farm Agency in Naples!"

Keven Joyce

November 21, 2023

5  out of  5 rating by Keven Joyce
"Excellent service. A good listener & patient."

Mark Pakan

November 19, 2023

5  out of  5 rating by Mark Pakan
"Just returned to Naples for another Snowbird/Winter Season and one of the first things is to re-establish the car insurance. Always a pleasure to walk in to State Farm Office (of Ralph MacNiven) and deal with Garrett Anthony - no hassle, no issue, just a welcoming hand-shake, with very personal service, as has been the case for many years now."

Cathy Bolla

November 16, 2023

5  out of  5 rating by Cathy Bolla
"Cameron was amazing. Professional, quick but thorough."

Michelet Andre Point Du Jour

November 13, 2023

5  out of  5 rating by Michelet Andre Point Du Jour
"Good services good costumer service thank you Diana. Our experience working with this company has been very good. We always have priority attention in each of our needs. I am very grateful to Diana; because she is always available and attentive to help us when necessary. Thank you."

Vincent Vaphides

November 8, 2023

5  out of  5 rating by Vincent Vaphides
"Leslie was very helpful, helped me understand the necessary coverages for my vehicle. Was very in detail of what I may or may not need. Overall amazing 🤗"

Ron Phillips

November 8, 2023

5  out of  5 rating by Ron Phillips
"Manetta has been so helpful to me for many years. I can always count on her to guide me through and answer all my questions about my policies with State Farm. Thank you Manetta"

Ruby Garcia

November 6, 2023

5  out of  5 rating by Ruby Garcia
"Melissa Rodriguez is THE BEST! She’s always a huge help when something comes up."

Brad Schreier

October 30, 2023

5  out of  5 rating by Brad Schreier
"Great service. We have Set an a loyal customer for years and will continue to be. Would recommend them to anyone"

Craig Bouchard

October 25, 2023

5  out of  5 rating by Craig Bouchard
"Uncommon great service. Leslie was great to work with. Prompt, thorough, and friendly. I highly recommend."

Johan Escobar

October 23, 2023

5  out of  5 rating by Johan Escobar
"Excelente atención de Leslie Mederos, resolvio agilmente nuestro problema de seguro vehicular."

Dignora Rivera

October 20, 2023

5  out of  5 rating by Dignora Rivera
"Mi sugerencia para esta oficina es muy buena, sobre todo con la señorita Melissa muy profesional es ella ,conoce perfectamente su trabajo en fin sabes conectar muy bien con sus clientes a través de sus conocimientos logrando lo que busca cada cliente ,Melissa gracias una ves más ."

Nancy Nygren

October 19, 2023

5  out of  5 rating by Nancy Nygren
"Quick response and checked on other options for FL insurance. Not available now, but we will check back."

Gene Rhee

October 19, 2023

5  out of  5 rating by Gene Rhee
"I highly recommend Cameron Kettman from MacNiven State Farm Insurance - Cameron was excellent - he provided us a great quote for our auto policy and had our coverage bound within a day - fantastic service."

Mr Thomas

October 10, 2023

5  out of  5 rating by Mr Thomas
"I just signed up with State Farm, and Diana was the perfect ambassador for the company. She walked me through every step, and she was patient as I tried to keep up. I'm impressed with her knowledge and professionalism. I highly recommend this agency."

Laura Costello

October 9, 2023

5  out of  5 rating by Laura Costello
"This is the best insurance company you will find. Kind, compassionate, motivated in making your experiences with them A+ at all times. Today I received a call from Manetta, asking if there was anything they could do for me ? Thanking me for being with them . You will thankful that if you’re looking for an excellent company , this is it . I’ve been with them since 1992."

Tim Baltzer

October 6, 2023

5  out of  5 rating by Tim Baltzer
"I personally want to thank Manetta from Ralph MacNiven State Farm office. Manetta went above and beyond helping us and then following up to make sure everything was resolved. Manetta is a rock star! Thank you"

Tanisha R

October 6, 2023

5  out of  5 rating by Tanisha R
"Melissa at Ralph MacNiven State Farm answered all my questions and had the patience to help me on the phone!"

Nicole Nelson

October 2, 2023

5  out of  5 rating by Nicole Nelson
"Lindsay’s support and assistance were absolutely fantastic and I am extremely thankful for her help during a fairly stressful time. I was dealing with a fairly urgent issue, and Lindsay called me back right away and helped get the situation resolved for me. I had been under the impression that it could potentially take a few days to get everything organized, but she found a way to make it happen within the hour. I am so thankful for this team’s support, and would highly recommend."

Steve Gutierrez-Labra

September 27, 2023

5  out of  5 rating by Steve Gutierrez-Labra
"Leslie Mederos has been such a great help, walking me through the process and the different policies that are offered. I left our conversation with no questions or worries! I would highly recommend anyone to come to Ralph MacNiven State Farm if they are looking to get top notch service!""

Jean Walker

September 25, 2023

5  out of  5 rating by Jean Walker
"Garrett is one of the best insurance agents I’ve ever worked with. And since I’m 80 years old that’s a lot of agents!"


September 12, 2023

5  out of  5 rating by JENICE PAJARO
"I was so lucky to get an m agent that can actually go above and beyond, it is so rare to find that kind of service nowadays and thank God me and my sister's case was designed to Melissa from Naples, she has been helping us so much for the last 2 weeks and I can definitely say that she went above and beyond with hers solution thank you so much for all the support not only to my case but to my sisters also. Great job,"

Fabrice Nava

September 12, 2023

5  out of  5 rating by Fabrice Nava
"Excellent service by Vince!"

mark downend

September 11, 2023

5  out of  5 rating by mark downend
"Best service, "ALWAYS""

Vonnie Dugan

September 6, 2023

5  out of  5 rating by Vonnie Dugan
"Been a customer with Ralph since 1990. Thru the years our family has seen some LIFE. True to their slogan…. State Farm is there! Recently worked with Manetta for some needed changes with one of my policies. She very throughly went over each line item with explanation and how the coverages worked. Left the conversation with no questions and peace of mind. Thanks Manetta!"